At Alpha Style Mart, your satisfaction is our top priority. That’s why we provide a clear and reliable warranty policy to ensure a worry-free shopping experience.
📦 Products Covered Under Warranty
- Smartwatches – Manufacturer warranty applies (typically 6–12 months depending on the model).
- Wireless Earbuds – Manufacturer warranty applies (typically 3–6 months depending on the model).
- Chargers & Accessories – Warranty coverage varies (usually 1–3 months).
Note: The exact warranty period for each product is mentioned on its product page.
✅ What the Warranty Covers
- Manufacturing defects
- Battery or charging issues (if not caused by misuse)
- Device not functioning as intended under normal use
❌ What the Warranty Does NOT Cover
- Physical damage, cracks, or scratches
- Water damage (unless stated as water-resistant)
- Misuse, mishandling, or unauthorized repairs
- Normal wear and tear (like straps, ear tips, etc.)
🔄 Warranty Claim Process
- Contact our Customer Support Team at [your email/WhatsApp number].
- Share your Order ID and issue details.
- Our team will verify the problem and guide you on the next steps.
- If approved, you may be asked to send the product back for inspection or replacement.
🚚 Shipping for Warranty Claims
- Customers are responsible for shipping the product back to us.
- If the claim is approved, Alpha Style Mart will cover the cost of sending the replacement product to you.
ℹ️ Important Notes
- Always keep your order receipt or confirmation email as proof of purchase.
- Warranty is valid only in Pakistan and applies to products purchased directly from Alpha Style Mart.
- In case the product is out of stock, a similar or upgraded model may be offered as a replacement.
📞 Warranty Support (WhatsApp): +92 321 663 9314
✉️ Email: u6833195gmail-com